KarmaDisk for iPhone support
Help with photos, purchases and real storage savings.
Getting started
Choose Check everything and allow the photos you want checked. The status panel updates in place as items are scanned. Full originals available on the phone and photos requiring iCloud downloads are shown separately; the same photo may be backed up in iCloud and have an original on the phone. Limited Photos access includes only the items you allowed. Use Choose more photos or Allow all photos in Settings to expand it.
Which photos can be compressed?
This version supports eligible, unedited JPEG photos up to 12 megapixels and 24 MB, with additional format and verification limits. HEIC, RAW, Live Photos, edited photos and already-compact or unsupported files may not compress. The paid unlock does not expand format or safety limits. Scan your own photos before buying.
What is free, and what does the purchase unlock?
Library checks and previews are free. Up to five saved compressed photos are free. A one-time purchase removes that photo-compression count limit for supported photos. It does not buy cloud storage, device storage, or support for every file format. The intended U.S. price is $9.99; the App Store shows the localized price before purchase. There is no subscription. An interrupted save can keep a free-use reservation when its result cannot be determined safely.
Restore a purchase
Use Restore purchases in KarmaDisk while signed into the Apple Account that bought the unlock. Apple handles payment and eligibility. Pending approval, a different Apple Account, an interrupted transaction or an unavailable product can delay access. If it persists, email hello@karmadisk.eu with your app version and the error text. Do not send your Apple Account password or payment-card details.
Why has free storage not increased?
Saving a compressed copy keeps the original, so it initially uses extra space. First check the saved copy and your backup. Then use the receipt’s original-removal action if available, or manage the original carefully in Photos. You must also clear the original from Recently Deleted, or wait for its retention period, before that space can become available. iCloud Photos syncs deletion to other devices. Apple and other apps can also change the device’s available-space reading.
What do savings and extra-photo numbers mean?
File reduction is the original size minus the verified compressed-copy size. A measured total refers only to photos actually checked. A library estimate is labelled and can differ from the final result. Extra-photo estimates divide potential file reduction by your average local photo size and round the headline up by no more than 5%. These figures are not a promise of 10,000 extra photos, a fixed compression percentage, or immediately reclaimed disk space.
Folders, apps and system storage
Connect a folder once to summarize readable files and subfolders; reconnect it if the provider changes access. iOS does not give an ordinary consumer app the complete private size breakdown of every other app and the system. You can import Apple Storage screenshots, review recognized names and sizes, and show them as dated references. These figures are not live device readings.
Reinstallation and missing records
Deleting and reinstalling the app can remove private receipts, folder connections and reference figures. It does not necessarily remove the device Keychain free-allowance ledger, so reinstalling is not a free-trial reset. Photos copies and Apple purchase history are separate. Contact support if an interrupted save left an unclear result; do not delete originals just to repair the trial counter.
Contact
Email hello@karmadisk.eu. Include your iPhone model, iOS version, KarmaDisk version and a description of what happened. Screenshots are optional; hide private names and photos first. There is no need to send an entire photo library.